Privacy Policy

Last Updated: Sept. 24th, 2024

Welcome to GLISN! This privacy policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“GLISN” or “App”). By using GLISN, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information that you voluntarily provide when you register for an account, use our services, or contact us for support. This information may include:

  • Name: To personalize your user experience.
  • Email Address: For account creation, authentication, and communication purposes.
  • Profile Picture: You may upload a profile picture from your image library or take a photo using your camera.
  • Subscription Details: Information about your subscription status (if you are a premium subscriber).

1.2 Usage Data
We collect data about how you interact with our App, including:

  • Listening and Viewing History: Tracks the clips you listen to or watch and your responses to questions.
  • Progress Reports: Tracks your learning progress and performance over time to provide charts and reports.
  • Device Information: Information about your device, including hardware model, operating system version, unique device identifiers, and mobile network information.
  • Log Data: Information such as your IP address, app usage, access times, and pages viewed.

1.3 Cookies and Similar Technologies
We may use cookies and similar technologies to enhance your experience and collect information about how you use the App.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: To personalize your experience and provide the features and functionality of the App.
  • To Improve Our Services: To understand and analyze usage trends and preferences to improve the App’s functionality and user experience.
  • To Communicate with You: To send you updates, technical notices, security alerts, and support and administrative messages.
  • To Provide Advertising: For non-paying customers, we may display advertisements in the App. Your data may be used to deliver personalized advertisements based on your interests.
  • To Generate Reports and Charts: To create visual progress reports and charts that help you track your active listening improvement.
  • For Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information in the following situations:

  • With Your Consent: We may share your information with third parties when you consent to such sharing.
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, advertising, and payment processing. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to a successor or affiliate as part of that transaction.
  • Legal Requirements: We may disclose your information to comply with a legal obligation, protect and defend our rights or property, prevent fraud, investigate wrongdoing, protect the safety of users or the public, or comply with legal processes.

4. Advertising and Analytics

4.1 Advertising
For non-paying users, GLISN may display advertisements. We may work with advertising partners to display ads that are more relevant to you. These partners may use cookies or similar technologies to collect information about your use of the App and other websites and applications to provide you with targeted advertising based on your interests.

4.2 Analytics
We use third-party analytics tools to help us understand how users interact with the App and to improve the App’s functionality and user experience.

5. Your Choices and Rights

5.1 Access, Update, and Delete Your Information
You have the right to access, update, or delete your personal information at any time by logging into your account settings or contacting us directly. If you request the deletion of your personal information, we will take reasonable steps to comply with your request, unless we are required to retain certain information for legal or legitimate business purposes.

5.2 Opt-Out of Marketing Communications
You can opt out of receiving promotional communications from us by following the instructions in those communications or by updating your account settings. Please note that even if you opt out, we may still send you non-promotional communications, such as service-related emails.

5.3 Cookies and Tracking Technologies
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the App may become inaccessible or not function properly.

6. Data Security

We take the security of your personal information seriously and use commercially reasonable measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Children’s Privacy

GLISN is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us via email at glisn-admin@eminencedigital.com