Next step
Contact Web App Support
Know what to include when you open a support request from the authenticated web app.
Need account-specific help?
Open a support request from the web app.
Contact support
Back to help center
Use authenticated support for web app issues
For subscriber and account-specific issues, contact support from inside the web app. That keeps the request connected to the account you are using.
What to include
- The email address on your Glisn account.
- The page URL where the issue happened.
- The browser and device you were using.
- A short description of what you expected and what happened instead.
- For billing questions, include the approximate checkout time and plan shown in the app.
When to use general contact instead
If you are not a subscriber or cannot sign in at all, use the public contact options on glisn.net. For active web app accounts, the authenticated contact route is the best support path.
